Category: Troubleshooting
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A Note of Every Fault and Date
Read more: A Note of Every Fault and DateI was hunched over my workbench last Tuesday, the smell of aged machine oil and ozone thick in the air, staring at a 1950s mantle clock that had decided to…
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Describing a Fault So It Gets Fixed
Read more: Describing a Fault So It Gets FixedLast Tuesday, I was hunched over a 1950s pendulum clock, trying to figure out why the escapement was catching only when the temperature in the room dropped. It reminded me…
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Your Rights With a Faulty Device
Read more: Your Rights With a Faulty DeviceLast Tuesday, I sat at my workbench with a vintage mantle clock that had decided to stop ticking mid-swing, and it reminded me of the sheer frustration of modern retail.…
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Making a Warranty Claim
Read more: Making a Warranty ClaimLast Tuesday, I was hunched over my workbench, trying to coax a stubborn escapement wheel back into place on a 1920s pendulum clock, when my mind drifted to the sheer…
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Choosing a Repair Shop
Read more: Choosing a Repair ShopI remember sitting at my workbench last Tuesday, squinting through my loupe at the escapement of a 19th-century carriage clock, when I realized I was doing exactly what I used…
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Repair Cost Against Replacement
Read more: Repair Cost Against ReplacementLast Tuesday, I sat at my workbench with a 1950s mantle clock that had decided to stop ticking right in the middle of my tea. As I unscrewed the casing,…
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Restoring and Checking Everything Came Back
Read more: Restoring and Checking Everything Came BackI remember sitting at my workbench last Tuesday, the smell of aged machine oil heavy in the air, staring at a dead external drive that refused to spin. It’s that…
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A Reset Done Without Losing Anything
Read more: A Reset Done Without Losing AnythingI remember sitting at my workbench last Tuesday, peering through my jeweler’s loupe at the guts of an old smartphone that had been handed to me by a well-meaning nephew.…
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Back Up Before You Start Fixing
Read more: Back Up Before You Start FixingI remember sitting at my workbench last Tuesday, the smell of old machine oil thick in the air, staring at a disassembled 1950s mantle clock that had decided to stop…
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A Device No Longer Supported
Read more: A Device No Longer SupportedI was hunched over my workbench last Tuesday, the smell of aged machine oil and ozone thick in the air, trying to coax a stubborn 1950s clock back to life,…









